AI Support Systems for the Cycling Industry
Built by Cyclists. Powered by Automation.
18 Spokes delivers intelligent support systems tailored for cycling businesses — from shops to clubs, events, manufacturers, and media.
The First AI Platform Built for Bike Shops and Cycling Brands
18 Spokes delivers intelligent, automated support systems tailored for every corner of the cycling world.
Whether you’re running a local bike shop, organizing a race, managing a cycling club, publishing a cycling magazine, or manufacturing high-performance gear — our platform helps you engage riders, support customers, and streamline operations.
Built by cyclists, for cyclists — 18Spokes combines deep industry insight with cutting-edge AI to give your business a real advantage.
AI Solutions Tuned For Riders
Smart Chatbots
Fully trained, on YOUR brand, to speak the language of cyclists, and sound like you. No tech jargon needed.
Voice Agents
Let customers call and interact with AI-powered voice reps that sound natural and who know cycling and YOUR business.
Lead Capture + Nurture
Convert website visitors into customers with intelligent, always-on follow-ups and effective email campaigns.
Smart Ticketing
Respond to customer support tickets 24/7 with friendly and helpful responses. Even while you sleep!
Why 18 Spokes?
ther chatbots don’t understand the cycling world — and they make your business feel robotic.
18Spokes was built from the ground up for shops, events, manufacturers, and communities in the cycling industry, by cycling enthusiasts.
Other Chatbots
Feels robotic and cold
No personalization, no soul
No knowledge of cycling
Can’t handle technical questions or gear-specific requests.
Requires hours of setup
You’re on your own.
Doesn’t fit your tools
Integrations are hit or miss, or simply non-existent.
Misses key inquiries
Drops leads, delays replies, and frustrates customers.
18 Spokes
Human-like conversations
Riders enjoy engaging with your AI.
Cycling-aware by default
Trained on industry-specific knowledge and workflows.
Zero config stress
We handle setup and management
Built to integrate
Works seamlessly with your CRM, scheduler, POS, and other tools.
Capture Leads 24/7
Answers FAQs, books services, and collects leads.