More Than Just Bots. Built for the Cycling Industry.
We’re cyclists, builders, and tech obsessives — and we created 18 Spokes to make running a cycling business easier, smarter, and faster.
Our Mission
To empower cycling businesses with AI-driven support systems that save time, improve customer experience, and scale with ease.
We believe great tech should work in the background — so you can focus on what matters: building bikes, helping riders, and growing your community.
Our Story
18 Spokes was born out of frustration — and passion.
As cyclists ourselves, we saw firsthand how hard it is for bike shops and cycling businesses to keep up with customer support, especially after hours or during race weekends.
So we built the tools we wished existed — combining powerful automation with cycling-specific intelligence.
Why the Name “18 Spokes”?
The name reflects simplicity, balance, and speed — just like a lightweight, high-performance wheelset.
We help businesses stay nimble and efficient, delivering results without the drag.