Empowering Independent Bike Shops
Revolutionize Your Bike Shop Operations with 18 Spokes
Discover how our innovative solutions can streamline your operations, enhance customer engagement, and boost your shop's success.
Our Comprehensive Services
AI Customer Support
Provide exceptional customer service around the clock with our AI-driven support system. Our solution ensures every inquiry is addressed promptly, enhancing customer satisfaction and loyalty.
Reputation Management
Maintain a stellar online presence with our reputation management service. We monitor reviews, encourage positive feedback, and ensure your shop shines online.
Our Comprehensive Services
AI Marketing & Content
AI-Assisted Web Design
Shop Operations AI Agents
Inventory Management
Sales Analytics
Customer Relationship Management
Social Media Management
Email Campaign Automation
Seasonal Promotions
Data-Driven Insights
Personalized Customer Experiences
Loyalty Programs
E-commerce Integration
Supply Chain Optimization
Training & Support
Reputation Management
Online Presence Enhancement
Our reputation management service ensures your bike shop maintains a stellar online image. We actively monitor and respond to customer reviews, encouraging positive feedback and addressing concerns promptly. This service helps you build trust and loyalty among your customers.
Customer Engagement
Engage with your customers effectively through our tailored communication strategies. We help you interact with your audience, turning satisfied customers into advocates for your shop.
Review Monitoring
Stay on top of your online reviews with our comprehensive monitoring system. We alert you to new reviews and provide guidance on how to respond, ensuring your shop's reputation is always in good hands.
Positive Feedback Promotion
Encourage more positive reviews with our strategic nudges to happy customers. We help you amplify your positive reputation, making your shop a trusted choice for new customers.
AI Marketing
Our AI marketing service is designed to elevate your shop's visibility and engagement. We create personalized marketing campaigns that resonate with your audience and drive sales.
Social Media Campaigns
Boost your online presence with AI-generated social media posts tailored to your shop's voice. We help you connect with your community and expand your reach through engaging content.
Email Marketing
Reach your customers directly with customized email campaigns. Our AI crafts messages that capture attention and drive action, ensuring your promotions hit the mark.
Promotional Strategies
Maximize your sales with AI-driven promotional strategies. We analyze market trends and customer behavior to create effective promotions that align with your shop's goals.
Content Creation
Our AI generates compelling content that speaks to your customers' needs and interests. From blog posts to newsletters, we ensure your shop's message is heard loud and clear.
How It Works
1
Initial Consultation
2
AI Setup and Training
3
Ongoing Management
Distinctive Features
Discover what makes 18 Spokes the preferred choice for independent bike shops. Our platform is tailored to enhance your business operations, ensuring you stand out in a competitive market.
Flat, Predictable Pricing
Enjoy the simplicity of a single monthly fee. No hidden costs, no unexpected charges—just straightforward pricing that helps you plan your budget with confidence.
Industry-Specific Expertise
Our platform is designed exclusively for the bike industry, ensuring that every tool and feature is relevant to your shop's unique needs and challenges.
AI-Driven Efficiency
Leverage the power of AI to automate repetitive tasks, allowing you to focus on what matters most—building relationships with your customers and growing your business.
Complete Control
Maintain control over your customer interactions. Our AI solutions are customizable to fit your preferences, ensuring that your brand's voice remains consistent and authentic.
Ready to Transform Your Shop?
Schedule a 30-minute call with us to explore how 18 Spokes can revolutionize your bike shop operations. No pressure, just a friendly conversation to see how we can meet your needs.