Phone:

(866) 606-4563

Email:

sales@18spokes.com

Let AI Answer the Phone — So You Don’t Have To

Our AI Voice Agents handle inbound calls, answer questions, schedule services, and escalate when needed — without missing a beat.

Want to see how it works? Click the “Start A Call” widget in the bottom left corner to start a voice call with our helpful AI Voice Agent!

Why Use a Voice Agent?

Never miss a call again

Book tune-ups and service appointments

Answer product or inventory questions

Handle event logistics and signups

Escalate complex calls to your real team

Works 24/7, even on race weekends

3 Simple Steps

1

We learn your workflow: Shop hours, services, pricing, etc.

2

We train your agent: Including cycling-specific phrasing and questions

3

We install & test it: Hosted by us, routed to your business number

Integrate Your Favorite Tools

Integrates with your booking tools, POS, or CRM — and can route live calls to humans when needed.

 

Choose Your Voice Agent

2 Months FREE

Starter

$99/mo

🎧 250 min/month
🔧 Setup Fee: $199

Includes:

Answer calls 24/7

Business hours config

Up to 5 FAQs

Basic call forwarding

Voicemail fallback

Call transcripts

One custom voice

Standard

$249/mo

🎧 1,000 min/month
🔧 Setup Fee: $299

Starter PLUS:

Appointment scheduling

Up to 15 FAQs

Up to 3 custom voices

Basic call reporting 

Pro

$399/ mo

🎧 2,000 min/month
🔧 Setup Fee: $499

 Standard PLUS:

Unlimited FAQs 

CRM & POS integration

Advanced call tree logic 

Up to 5 custom voices

1 Voice Clone

Advanced reporting & analytics

Enterprise

Need More?

We can design the perfect custom Voice Agent for you! Book a call today to discuss your project!

Starter

2 months free

$990/yr

🎧 250 min/month
🔧 Setup Fee: $159.20

Includes:

  • Answer calls 24/7

  • Business hours config

  • Up to 5 FAQs

  • Basic call forwarding

  • Voicemail fallback

  • Call transcripts

  • One custom voice

Standard

2 months free

$2,490/yr

🎧 1,000 min/month
🔧 Setup Fee: $239.20

Starter PLUS:

Appointment scheduling

Up to 15 FAQs

Up to 3 custom voices

Basic call reporting

Email + Chat support

Pro

2 months free

$3,990/yr

🎧 2,000 min/month
🔧 Setup Fee: $399.20

 Standard PLUS:

Unlimited FAQs 

CRM & POS integration

Advanced call tree logic 

Up to 5 custom voices

1 Voice Clone

Advanced reporting & analytics

Enterprise

Need More?

We can design the perfect custom Voice Agent for you! Book a call today to discuss your project!

FeatureStarterStandardPro
Call Answering
Hours of Operation Config
FAQ Handling5 FAQs15 FAQsUnlimited
Call Forwarding / Escalation✅ (Customizable)
Appointment Scheduling Integration✅ (1 system)✅ (multi-system)
CRM or POS Integration
Voicemail Fallback
Call Logging + Transcripts
Custom Voice Selection (ElevenLabs)✅ (basic)✅ (choice of 3)✅ (full access)
Analytics & Call ReportingBasicAdvanced
Ongoing SupportEmail OnlyEmail + ChatPriority Email/Chat

Additional Minutes

Add-On PackPriceCost per Minute
+100 min$30$0.30
+250 min$70$0.28
+500 min$120$0.24